We strive to provide you with the best customer service. If you have any questions about our terms and you cannot find them here please email us. Thanks. : )
Purchased items will be shipped within 7 business days of the order, although most will ship within 1 to 3. Please allow up to 7-10 business days for delivery to arrive. If you still have not received your purchase after 3 weeks please notify firstname.lastname@example.org with:
• Order Number
• Order Date
PRICES, SHIPPING AND HANDLING CHARGES:
All orders are shipped via USPS GROUND. Rates are calculated through USPS calculator. International customers are responsible for customs duties and/or brokerage fees in addition to shipping cost assessed during checkout.
ALL SALES ARE FINAL. NO REFUNDS OR EXCHANGES.
In the event of our sales team making an exception, our buyer will have 15 days from the date of delivery to cancel the purchase, return the products (in mint condition) and we can initiate the refund process upon receiving the merchandise. A 15% restocking fee will apply to the order and shipping is non-refundable. Claims may be escalated to a sales team specialist, if the sales team sees fit.
We may, from time to time, change the terms that govern your use of our Site. Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, our Site from time to time.
Although availability may be indicated on the Site, we cannot guarantee product availability and products, nonetheless, may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance, or cessation, we may, in our discretion, ship products which have substantially similar functionality and specifications to the products ordered or cancel your order.
WE COMMUNICATE TO YOU:
You agree that Vanessa Hanson may send electronic mail to you for the purpose of advising you of changes or additions to this Site, about any of Vanessa Hanson’s products or services, or for such other purpose(s) as Vanessa Hanson deems appropriate.
THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT Vanessa Hanson SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE. INACCURACY DISCLAIMER From time to time there may be information on this shop that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you. If you are not completely satisfied with your Vanessa Hanson web shop purchase you may return it with your invoice to any Vanessa Hanson store or by mail. Please see our Return Policy.
You agree to defend, indemnify and hold Vanessa Hanson harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site.
Unless otherwise specified and except to the extent Vanessa Hanson products are offered for sale in the United States through this Site, this Site and the Contents thereof are displayed solely for the purpose of promoting Vanessa Hanson’ products and services available in the United States and select foreign markets. This Site is controlled and operated in Orange County, California. This Agreement shall be construed in accordance with the laws of the State of California, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the state and federal courts of the State of California, County of Orange.
This Agreement is effective unless and until terminated by either you or Vanessa Hanson. You may terminate this Agreement at any time. Vanessa Hanson also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in Vanessa Hanson’ sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of this Agreement by either you or Vanessa Hanson, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the terms of this Agreement or otherwise.